What is an RCSJ Email? Guide, Access & Help

An RCSJ email, a core component of Rowan College of South Jersey's communication infrastructure, serves as the primary channel for official announcements and academic correspondence. Students utilize this digital identity to access Canvas, the college's learning management system, facilitating assignment submissions and course updates. The IT Department at RCSJ is responsible for managing and maintaining the email system, providing support and ensuring its security. Prospective students often inquire about what is an RCSJ email during the application process, recognizing its importance for staying informed about college-related matters.

Embracing RCSJ Email: Your Official Communication Hub

The Rowan College of South Jersey (RCSJ) email system serves as the cornerstone of official communication within the college community. It's the designated channel through which important announcements, academic updates, and administrative information are disseminated.

This ensures that all students, faculty, and staff remain informed and connected. Understanding and utilizing the RCSJ email system effectively is, therefore, paramount for seamless participation in the college environment.

The Primary Purpose: Official College Communications

The core function of the RCSJ email system is to provide a reliable and centralized platform for all official communications from the college. This includes:

• Important announcements regarding campus events.
• Critical updates on academic policies and deadlines.
• Official notifications from college administration.
• Relevant news from departments across RCSJ.

RCSJ email ensures that all members of the college community receive timely and verified information directly from authorized sources.

Why RCSJ Email Matters: A Multi-Stakeholder Perspective

The RCSJ email system plays a vital role for various stakeholders within the college:

For Students: It is the primary channel for receiving course-related updates, assignment notifications, and important announcements regarding registration, financial aid, and campus events.

For Faculty: The email system facilitates communication with students, colleagues, and administrators, enabling efficient coordination of academic activities, departmental matters, and research collaborations.

For Staff/Administration: RCSJ email is essential for internal communication, dissemination of policy updates, and coordination of administrative tasks, ensuring smooth operation of the college.

Therefore, routinely checking RCSJ email is not just a suggestion, but a necessary practice for all members of the RCSJ community.

Connecting You to Rowan College of South Jersey

The RCSJ email system effectively links students, faculty, and staff to all facets of Rowan College of South Jersey. It serves as the digital gateway to important information, resources, and services offered by the college.

By providing a centralized communication channel, the email system fosters a connected and engaged college community, ensuring everyone stays well informed and fully integrated into the RCSJ experience.

Guide Overview: Mastering Your RCSJ Email

This guide is designed to provide you with the knowledge and skills necessary to effectively utilize the RCSJ email system. We will cover the following key areas:

• Accessing your RCSJ email account from various devices and platforms.
• Managing your account settings, including password security and personal preferences.
• Understanding and practicing proper email etiquette for professional communication.
• Protecting your account and personal information from online threats and scams.
• Accessing support and assistance for any technical issues or questions you may have.

By following this comprehensive guide, you can leverage the full potential of the RCSJ email system and enhance your overall experience at Rowan College of South Jersey.

Accessing Your RCSJ Email: A Step-by-Step Guide

Now that you understand the importance of your RCSJ email, let's explore the various ways you can access it. This section provides a comprehensive guide to accessing your email, ensuring you can stay connected regardless of your preferred device or location.

Accessing RCSJ Email via the Webmail Portal

The webmail portal offers a convenient and accessible way to check your email from any device with an internet connection. Follow these steps to access your RCSJ email through the webmail portal:

1. Open a Web Browser: Launch your preferred web browser (e.g., Chrome, Firefox, Safari, Edge).

2. Navigate to the RCSJ Website: Go to the official RCSJ website at RCSJ.edu.

3. Locate the Webmail Link: Look for a link labeled "Webmail," "Email," or "Login" usually located in the top navigation or the footer of the RCSJ website.

4. Enter Your Credentials: You will be redirected to the login page. Enter your RCSJ-assigned username and password. These are the same credentials you use to access other RCSJ resources.

5. Access Your Inbox: Click the "Login" button. You will now be directed to your RCSJ email inbox, where you can view, send, and manage your emails.

Configuring Email Clients for RCSJ Email Access

For a more integrated experience, you can configure an email client (e.g., Outlook, Thunderbird, Apple Mail) on your computer to access your RCSJ email. Here's how to configure common email clients:

Microsoft Outlook

1. Open Outlook: Launch the Microsoft Outlook application on your computer.

2. Add Account: Go to "File" > "Add Account."

3. Manual Setup or Additional Server Types: Select "Manual setup or additional server types" and click "Next."

4. Choose Service: Choose "POP or IMAP" and click "Next."

5. Enter Account Information: Provide the following information:

   • Your Name: Your full name.
   • Email Address: Your full RCSJ email address.
   • Account Type: Choose either IMAP or POP3 (IMAP is generally recommended for syncing across devices).
   • Incoming Mail Server: [Insert RCSJ IMAP or POP3 server address here].
   • Outgoing Mail Server (SMTP): [Insert RCSJ SMTP server address here].
   • Username: Your RCSJ username.
   • Password: Your RCSJ password.

6. More Settings: Click "More Settings."

7. Outgoing Server Tab: Go to the "Outgoing Server" tab and check "My outgoing server (SMTP) requires authentication." Select "Use same settings as my incoming mail server."

8. Advanced Tab: Go to the "Advanced" tab and enter the following port numbers:

   • Incoming server (IMAP): [Insert RCSJ IMAP port number here].
   • Incoming server (POP3): [Insert RCSJ POP3 port number here].
   • Outgoing server (SMTP): [Insert RCSJ SMTP port number here].
   • Select the appropriate encryption type (SSL/TLS) for both incoming and outgoing servers.

9. Test Account Settings: Click "OK" to save the settings. Then, click "Test Account Settings" to ensure everything is configured correctly.

10. Finish Setup: Click "Next" and then "Finish" to complete the setup.

    You also like

    Organic Molecules & Life: The Vital Link Explained

Mozilla Thunderbird

1. Open Thunderbird: Launch the Mozilla Thunderbird application.

2. Account Setup: Go to "File" > "New" > "Existing Mail Account."

3. Enter Account Information: Provide the following information:

   • Your Name: Your full name.
   • Email Address: Your full RCSJ email address.
   • Password: Your RCSJ password.

4. Continue and Configure: Click "Continue." Thunderbird will attempt to automatically configure your account. If it fails, select "Manual config."

5. Manual Configuration: Enter the following settings:

   • Incoming: Select IMAP or POP3.
     • Server hostname: [Insert RCSJ IMAP or POP3 server address here].
     • Port: [Insert RCSJ IMAP or POP3 port number here].
     • SSL: Select SSL/TLS.
     • Authentication: Normal password.
   • Outgoing:
     • Server hostname: [Insert RCSJ SMTP server address here].
     • Port: [Insert RCSJ SMTP port number here].
     • SSL: Select STARTTLS or SSL/TLS.
     • Authentication: Normal password.
   • Username: Your RCSJ username for both incoming and outgoing.

6. Re-test and Finish: Click "Re-test" to verify the settings. Once verified, click "Done" to complete the setup.

Apple Mail

1. Open Mail: Launch the Apple Mail application on your Mac.

2. Add Account: Go to "Mail" > "Add Account."

3. Select Account Type: Choose "Other Mail Account" and click "Continue."

4. Enter Account Information: Provide the following information:

   • Full Name: Your full name.
   • Email Address: Your full RCSJ email address.
   • Password: Your RCSJ password.

5. Incoming Mail Server Info: Enter the following:

   • Account Type: Choose IMAP or POP.
   • Incoming Mail Server: [Insert RCSJ IMAP or POP3 server address here].
   • Username: Your RCSJ username.
   • Password: Your RCSJ password.

6. Outgoing Mail Server Info: Enter the following:

   • Outgoing Mail Server: [Insert RCSJ SMTP server address here].
   • Username: Your RCSJ username.
   • Password: Your RCSJ password.

7. Finish Setup: Click "Sign In." Mail will verify your account settings. If prompted, select the apps you want to use with this account (Mail, Notes, etc.) and click "Done."

Setting Up RCSJ Email on Mobile Email Apps

Accessing your RCSJ email on your smartphone or tablet allows you to stay connected on the go. Here's how to set it up on common mobile email apps:

Gmail App (Android and iOS)

1. Open Gmail App: Launch the Gmail app on your device.

2. Add Account: Tap your profile icon, then select "Add another account."

3. Select Other: Choose "Other" as the account type.

4. Enter Email Address: Enter your full RCSJ email address and tap "Next."

5. Choose Account Type: Select IMAP or POP3.

6. Incoming Server Settings: Enter the following:

   • Username: Your RCSJ username.
   • Password: Your RCSJ password.
   • Server: [Insert RCSJ IMAP or POP3 server address here].
   • Port: [Insert RCSJ IMAP or POP3 port number here].
   • Security type: SSL/TLS.

7. Outgoing Server Settings: Enter the following:

   • SMTP Server: [Insert RCSJ SMTP server address here].
   • Port: [Insert RCSJ SMTP port number here].
   • Security type: SSL/TLS or STARTTLS.
   • Require sign-in: Checked.
   • Username: Your RCSJ username.
   • Password: Your RCSJ password.

8. Account Options: Configure any additional account options (e.g., sync frequency, notifications) and tap "Next."

9. Name and Display: Enter your name as you want it to appear on outgoing emails and tap "Next."

Outlook App (Android and iOS)

1. Open Outlook App: Launch the Outlook app on your device.

2. Add Account: Tap your profile icon, then select "Add account."

3. Enter Email Address: Enter your full RCSJ email address and tap "Continue."

4. Enter Password: Enter your RCSJ password and tap "Sign In."

5. Two-Factor Authentication (if enabled): If Two-Factor Authentication (2FA) is enabled, follow the prompts to verify your identity.

6. Account Setup: Outlook will automatically configure your account settings.

7. Optional Accounts: You may be prompted to add additional accounts. If not, tap "Maybe Later."

Accessing Email from Campus Locations

RCSJ provides access to email services from various campus locations, ensuring that students, faculty, and staff can stay connected even without their personal devices.

RCSJ Gloucester and Cumberland Campuses

Computers in labs and classrooms are equipped with web browsers for accessing the webmail portal, as well as installed email clients like Microsoft Outlook. Simply log in to a campus computer using your RCSJ credentials and follow the webmail portal instructions outlined above. Alternatively, configure Outlook using the instructions previously mentioned.

Computer Labs

Computer labs across both the Gloucester and Cumberland campuses provide computers with internet access. You can use these computers to access the webmail portal or configure an email client.

Library

The library offers computers for student use. These computers provide similar access to webmail and email clients.

Remember to log out of your email account and any campus computer before leaving to ensure your privacy and security.

Managing Your RCSJ Email Account: Security and Control

Maintaining control over your RCSJ email account involves more than just sending and receiving messages. It requires a proactive approach to security and a clear understanding of the available tools for personalization and protection. This section details how to manage your RCSJ email account effectively, ensuring both its accessibility and security.

Understanding Your Student Account Credentials

Your RCSJ student account, including your email, is primarily managed through a unique username and password combination. This combination serves as your digital key to accessing vital college resources.

It is crucial to safeguard these credentials. Do not share them with anyone. RCSJ staff will never ask you for your password.

Keep in mind that selecting a strong, unique password is your first line of defense against unauthorized access.

Password Management and Reset Procedures

Inevitably, there may come a time when you need to change or reset your password. RCSJ provides password reset tools to facilitate this process securely.

Changing Your Password Regularly

It's a best practice to change your password periodically, even if you haven't forgotten it. This minimizes the risk of compromise. Password complexity should be considered as well, choosing a mix of alphanumeric and special symbols.

Utilizing Password Reset Tools

If you forget your password, the password reset tools will guide you through a verification process, typically involving security questions or a secondary email address.

Follow the on-screen instructions carefully and ensure the information you provide is accurate.

Enhancing Security with Two-Factor Authentication (2FA)

For enhanced security, RCSJ may offer Two-Factor Authentication (2FA), a system that adds an extra layer of protection to your account.

What is Two-Factor Authentication?

2FA requires you to provide two forms of identification when logging in.

Typically, this involves your password (the first factor) and a verification code sent to your mobile device or generated by an authenticator app (the second factor).

Setting Up Two-Factor Authentication

Enabling 2FA is generally a straightforward process. You'll typically need to:

1. Access your account security settings.
2. Choose 2FA as an option.
3. Follow the prompts to link your mobile device or authenticator app.

Once enabled, you will be prompted for a verification code each time you log in from a new device.

Streamlining Access with Single Sign-On (SSO)

RCSJ may utilize Single Sign-On (SSO) to simplify access to various college services and applications.

What is Single Sign-On?

SSO allows you to log in once with your RCSJ credentials and then seamlessly access other authorized applications without needing to re-enter your information.

Benefits of Using SSO

SSO simplifies the login process and reduces the need to remember multiple usernames and passwords. It can also enhance security by centralizing authentication.

If RCSJ offers SSO, explore the available integrated services to take advantage of this convenient feature.

[Managing Your RCSJ Email Account: Security and Control Maintaining control over your RCSJ email account involves more than just sending and receiving messages. It requires a proactive approach to security and a clear understanding of the available tools for personalization and protection. This section details how to manage your RCSJ email account effectively, focusing on both safeguarding your information and communicating professionally.]

Email Etiquette and Best Practices: Communicating Professionally

Effective email communication is a cornerstone of professional and academic life at Rowan College of South Jersey. Mastering email etiquette and adopting best practices are crucial for conveying your message clearly, maintaining positive relationships, and projecting a professional image. This section outlines essential guidelines and tips to ensure your email communications are both effective and appropriate.

The Importance of Email Etiquette

Email, while convenient, can easily lead to misunderstandings if not used carefully. Adhering to established etiquette ensures that your messages are received as intended, preventing misinterpretations and fostering respectful communication within the RCSJ community.

Essential Email Etiquette Guidelines

• Subject Lines: Always use clear and concise subject lines that accurately reflect the email's content. A well-crafted subject line helps recipients prioritize and quickly understand the purpose of your message. Avoid vague or misleading subject lines.

• Salutations and Closings: Begin your emails with a proper salutation, such as "Dear Professor [Last Name]" or "Good morning, [Name]." End with a professional closing, such as "Sincerely," "Best regards," or "Thank you," followed by your full name.

• Tone and Language: Maintain a professional and respectful tone throughout your email. Avoid using slang, jargon, or overly casual language. Always proofread your message for grammatical errors and typos before sending. Remember, emails are written records and should reflect your best professional self.

• Reply All Judiciously: Be mindful of when you use the "Reply All" function. Only include recipients who genuinely need to be part of the conversation. Unnecessary "Reply All" emails can clutter inboxes and cause frustration.

• Formatting and Structure: Use proper paragraphing and spacing to make your emails easy to read. Avoid using excessive capitalization or exclamation points, as these can be perceived as aggressive or unprofessional.

Crafting Clear and Concise Emails

Clarity and conciseness are key to effective email communication. Respect your recipient's time by getting straight to the point and avoiding unnecessary jargon or tangents.

• State Your Purpose: Clearly state the purpose of your email in the first paragraph. This helps the recipient understand why you are contacting them and what you expect from them.

• Use Bullet Points or Numbered Lists: When presenting multiple points or requests, use bullet points or numbered lists to enhance readability and organization.

• Keep Paragraphs Short: Break up large blocks of text into smaller paragraphs to make your email easier to digest. Aim for paragraphs that are no more than a few sentences long.

• Proofread Carefully: Before sending, take the time to carefully proofread your email for any errors in grammar, spelling, or punctuation. Errors can detract from your message and undermine your credibility.

The Importance of Regularly Checking Your RCSJ Email

Your RCSJ email account is the official channel for important college-related communications. Regularly checking your email ensures that you stay informed about deadlines, announcements, and other critical information.

Make it a habit to check your RCSJ email at least once a day, or more frequently if you are expecting important updates. Set up notifications on your mobile device to alert you when new messages arrive.

Blackboard/Canvas Integration (If Applicable)

If your courses utilize Blackboard or Canvas, be aware of how email notifications are integrated. Course announcements, assignment updates, and direct messages from instructors may be sent to your RCSJ email address. Familiarize yourself with the notification settings within these platforms to ensure you receive timely updates.

Understanding how these systems interact will allow you to stay on top of your coursework and engage effectively with your instructors and classmates.

Email Security and Privacy: Protecting Yourself Online

Maintaining a secure and private email environment is paramount in today's digital landscape. Given the pervasive nature of cyber threats, understanding how to protect your RCSJ email account is not just recommended; it is essential for safeguarding your personal information and the integrity of college communications. This section will delve into common cybersecurity risks, provide guidance on identifying and avoiding phishing attempts, explain how to manage spam, and outline relevant RCSJ policies regarding email privacy.

Understanding Common Cybersecurity Threats

The digital world is fraught with various cybersecurity threats, each posing unique risks to your email security. Recognizing these threats is the first step toward protecting yourself.

Malware, for instance, encompasses a range of malicious software designed to infiltrate and damage computer systems. It can spread through infected email attachments or malicious links. Viruses, worms, and trojan horses are all forms of malware that can compromise your data and system performance.

Ransomware is another significant threat, encrypting your files and demanding a ransom for their release. Falling victim to ransomware can result in significant data loss and financial strain.

Understanding these basic threats empowers you to make informed decisions about your online behavior and take proactive steps to mitigate potential risks.

Identifying and Avoiding Phishing Attempts

Phishing is a deceptive tactic used by cybercriminals to trick individuals into divulging sensitive information such as usernames, passwords, and financial details. Phishing emails often masquerade as legitimate communications from trusted sources, such as banks, institutions, or even RCSJ itself.

Recognizing Phishing Tactics

Several red flags can help you identify phishing attempts:

• Generic Greetings: Phishing emails often use generic greetings like "Dear Customer" instead of addressing you by name.
• Urgent or Threatening Language: These emails may create a sense of urgency or threaten negative consequences if you don't take immediate action.
• Suspicious Links: Be wary of links that don't match the purported sender's official website or contain unusual characters.
• Poor Grammar and Spelling: Phishing emails often contain grammatical errors and typos, a sign of unprofessional communication.
• Requests for Personal Information: Legitimate organizations rarely request sensitive information via email.

How to Avoid Phishing Scams

Here are some steps you can take to protect yourself from phishing scams:

• Verify the Sender: Always verify the sender's identity before clicking on any links or providing any information.
• Hover Over Links: Hover your mouse over links to see the actual URL before clicking.
• Never Provide Sensitive Information via Email: Be cautious of any email requesting personal or financial information.
• Report Suspicious Emails: Report any suspected phishing emails to the RCSJ IT support team.
• Enable Two-Factor Authentication (2FA): If available, enable 2FA on your RCSJ account for an extra layer of security.

By remaining vigilant and following these precautions, you can significantly reduce your risk of falling victim to phishing attacks.

Managing Spam and Utilizing Spam Filters

Spam, or unsolicited bulk email, can be more than just an annoyance. It can also pose security risks by containing malicious links or attachments. Effectively managing spam is crucial for maintaining a clean and secure inbox.

Utilizing Spam Filters

RCSJ email systems typically include spam filters that automatically identify and filter out suspicious emails.

Ensure that your spam filter is enabled and configured correctly. Regularly review your spam folder for any legitimate emails that may have been mistakenly filtered.

Reporting Spam

You can further refine your spam filtering by reporting spam emails. Reporting spam helps the email system learn to identify and filter out similar messages in the future, improving overall spam detection accuracy.

Avoiding Spam Traps

Be cautious about sharing your email address online. Avoid posting your email address on public forums or websites to minimize your exposure to spammers.

Understanding RCSJ Email Privacy Policies

Protecting your email privacy is a fundamental aspect of maintaining a secure online environment. RCSJ has established policies to ensure the confidentiality and security of your email communications. Familiarizing yourself with these policies is essential.

Key Policies to Note

• Acceptable Use Policy: This policy outlines the appropriate use of RCSJ's IT resources, including email. It prohibits activities such as sending harassing or discriminatory messages.
• Data Security Policy: This policy addresses the protection of sensitive data, including personal information shared via email.
• Privacy Policy: This policy explains how RCSJ collects, uses, and protects your personal information.

Best Practices for Email Privacy

Beyond RCSJ's policies, consider these best practices:

• Be Mindful of Content: Be cautious about the information you share in emails. Avoid sending sensitive or confidential information unless absolutely necessary.
• Use Encryption: If you need to send sensitive information, consider using encryption to protect it from unauthorized access.
• Secure Your Devices: Ensure your devices are protected with strong passwords and up-to-date security software to prevent unauthorized access to your email account.

By understanding and adhering to RCSJ's email privacy policies and implementing these best practices, you can take proactive steps to safeguard your privacy and maintain a secure email environment.

Support and Assistance: Getting Help When You Need It

Maintaining seamless access to your RCSJ email is crucial, and knowing where to turn when issues arise is equally important. This section provides a comprehensive overview of the support resources available to you, from direct assistance from IT staff to self-help troubleshooting tips. Our goal is to empower you with the knowledge to resolve common email problems efficiently and effectively.

Contacting RCSJ IT Support Staff

For complex technical issues that require expert intervention, contacting the RCSJ IT Support Staff is your best course of action. They are equipped to handle a wide range of problems, from account access issues to email client configuration challenges.

How to Reach IT Support

The best way to contact IT support is typically through the RCSJ Help Desk portal, often accessible via the college website. You can also typically find their contact information (phone number and email address) on the RCSJ website under the "IT Support" or "Technology Services" section. When contacting IT support, be prepared to provide the following information:

• Your full name and student/employee ID number.
• A detailed description of the problem you are experiencing.
• Any error messages you are receiving.
• The type of device you are using (e.g., laptop, smartphone).
• Your operating system (e.g., Windows, macOS, iOS, Android).

Providing this information upfront will help the IT support staff diagnose and resolve your issue more quickly.

Utilizing RCSJ Help Desk and Student Support Centers

In addition to IT support, the RCSJ Help Desk and Student Support Centers offer valuable assistance with a variety of email-related concerns.

RCSJ Help Desk

The Help Desk is often the first point of contact for general inquiries and can provide guidance on basic email troubleshooting steps. They can assist with password resets, account access issues, and directing you to the appropriate resources for more complex problems.

Student Support Centers

Student Support Centers offer a range of services to help students succeed, including assistance with technology-related issues. They may be able to provide guidance on using the RCSJ email system, setting up email on mobile devices, and troubleshooting common problems. Check the RCSJ website for the location and contact information of the Help Desk and Student Support Centers on your campus.

Troubleshooting Common Email Problems

Many email issues can be resolved with a few simple troubleshooting steps. Here are some common problems and their solutions:

Problem: Cannot Access My Email Account

• Solution: First, ensure that you are using the correct username and password. If you have forgotten your password, use the password reset tool (described earlier in this guide). If you are still unable to access your account, contact IT support for assistance.

Problem: Not Receiving Emails

• Solution: Check your spam folder to see if the emails are being filtered there. If they are, mark them as "not spam" to ensure that future emails from the sender are delivered to your inbox. Also, ensure that your email storage is not full.

Problem: Cannot Send Emails

• Solution: Verify that your outgoing mail server (SMTP) settings are correct. These settings can typically be found on the RCSJ website or by contacting IT support. Also, ensure that you have a stable internet connection.

Problem: Email Client Not Working

• Solution: Try restarting your email client or device. If that doesn't work, check for updates to your email client. If the problem persists, try reconfiguring your email client using the instructions provided earlier in this guide.

By following these troubleshooting tips and utilizing the support resources available to you, you can effectively manage and resolve most email-related issues. Remember, the RCSJ IT department is committed to providing the resources you need for your digital communication efforts. Do not hesitate to reach out when you encounter difficulties.

So, that pretty much covers everything you need to know about what is an RCSJ email! Hopefully, this guide helped you get your account set up and you're ready to start communicating. If you're still running into trouble, don't hesitate to reach out to the RCSJ IT Help Desk – they're always happy to lend a hand. Good luck!